Privacy Policy
Last updated: December 1, 2024
Overview
XCO Agency ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Important: By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information You Provide
- Name and contact information (email, phone number)
- Company name and website URL
- Billing and payment information
- Communication preferences
- Information submitted through forms or inquiries
Information Collected Automatically
- Device information (browser type, operating system)
- IP address and geographic location
- Pages visited and time spent on site
- Referring website or source
- Interactions with our content
How We Use Your Information
We use the collected information for various purposes:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Send you technical notices and support messages
- Communicate about products, services, and events
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
- Personalize and improve your experience
Data Security
We implement appropriate technical and organizational security measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period varies depending on the context and our obligations.
Your Rights
Depending on your location, you may have the following rights:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable law.
Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
General Contact
[email protected]